Why Choose
Bright Hope Care
Bright Hope Care understands the importance of clients’ independence.
We provide support services that will meet needs, goals, and preferences of our clients. Also we understand that every client’s needs are different, this is the reason we offer personalized support services based on our clients’ preferences.
Range of
Services
We offer a wide range of services to suit our clients’ individual needs, goals, and preferences. Enabling them to live safely and independently at home, participating in activities in their communities, and living their best life.
Personalised Care
Our support services are personalized and tailored to each client’s need and goal, with all services delivered with compassion by a competent local support worker. To do this, we listen to you to know what and how we can support you.
Culture of Inclusion
We promote concepts that encourage dignity and respect, identity, culture and diversity, cultural safety, choice, information, and personal privacy of our clients. Bright Hope Care is an equal opportunity employer, a safe zone for people of any background to thrive.
Experienced and caring staff
Highly experienced, qualified, and skilled people, well versed in NDIS make up our team at Bright Hope Care. Hence they are equipped to deliver high quality support to clients.
Diversity and cultural awareness
Bright Hope care team is trained to be culturally competent, which enables them give care and support to culturally and linguistically diverse communities.
Advice and Support
Clients are assisted to explore their support options and guide them through the NDIS process
Our Caring Staff
Well trained team members ensure the best support possible is delivered to the clients in our care.
Feedbacks and Complaints
We have a system for managing feedback and complaints that enables us attend to concerns promptly. Our clients are encouraged to come forward with any concerns they may have with the care and support they are receiving from us. Additionally team members are supported and encouraged to report any breaches they may witness while carrying out their roles. Feedback, compliments and complaints are always welcome from clients, carers and other stakeholders about our services. This can be done via our website, phone or email.